Last Updated February 21, 2019
Thank you for visiting US Relocation. The website located at (the "Site") provides information to anyone interested in providing or obtaining relocation services, including packing, unpacking, moving, storage, carrier, brokerage, insurance, mortgage, home improvement and other related services ("Relocation Services"). The Site is operated by US Relocation, Inc. ("US Relocation", "us" or "we").
2. Information Collection
2.1 Personally Identifiable Information
You are not required to provide your personally identifiable information when you visit the Site. However, in order to obtain information, including quotes from Relocation Service providers ("Vendors"), you must fill out and submit a quote request form containing personally identifiable information including without limitation your name, address, telephone number, and e-mail address, and information pertaining to your Relocation Service needs (a "Quote Request").
2.2 Passive Information
The Site automatically collects information and may also customize your visit through technical means, including the following:
3. Information Usage
The information in your Quote Request and Usage Data may be stored on our servers, our computers, or as cookies on your computer. This information may be used to compile aggregate data that is not personally identifiable and may be used internally or shared with third parties in an aggregate, non-identifiable format.
We utilize an auto-save feature on your Quote Request form, in that when you fill out your personally identifiable information in the first four (4) fields of the form, the information is captured and stored on our servers. If you do not complete the Quote Request form and submit it, a US Relocation representative, and only a US Relocation representative, will utilize your personally identifiable information to contact you solely for the completion of your form.
We may also use the information you provide in your Quote Request to (i) contact you about your satisfaction with the Site, whether you obtained Relocation Services from any Vendor through the Site, the identity of any such Vendor, and your satisfaction with the Relocation Services provided by such Vendor, and (ii) to send you information and promotional messages about our products and services, or the products or services that we offer on this Site or on our other websites.
US Relocation may also use the information you provide to contact you via email for the purpose of customer satisfaction and feedback. Upon consent, emails may also be published to the latest reviews section of our Site, provided that the review adheres to the Review Guidelines.
3.1 Third Party Information Usage
If you wish to opt-out from receiving communications from Vendors or third-party marketers with whom we have shared your information, you must contact them directly. You must consult those parties' privacy policies to learn more about ways to opt-out from receiving communications from them.
3.2 Third Party Websites & Referrals
Third-parties who operate a website and wish to link to the Site, may link to the Site, provided that any such link must link to the Site's home page unless US Relocation has provided prior written permission otherwise. US Relocation reserves the right to reject or terminate any links to or from the Site.
Furthermore, US Relocation does not hold any liability for any referrals verbally or otherwise given by US Relocation representatives. It is up to the customer to discern any pertinent information from third party companies and the privacy policies thereto.
3.4 Age Restriction
This Site is not directed to, nor intended for use by, individuals under the age of 18, and we do not knowingly collect or use any personally identifiable information from children younger than 13 years of age. In the event that we obtain information from an individual who we learn is under the age of 13, we will promptly delete that individual's information without collecting, using, or disclosing such information to any third party
Phone Number: 609-800-0590
Fax Number: 609-800-0591
Address: 211 North Center Drive, North Brunswick, NJ 08902
5. Refund Policy
6. Payment Policy
Upon booking, a 25-30% deposit fee of total move cost is to be paid by credit card (Visa, Mastercard, Discover, American Express). Upon pickup, 50% of the remaining balance is due in the form of cash, certified check, or postal money order. The final remaining balance must be paid in full upon delivery by cash, certified check, or postal money order PRIOR to unloading of household goods.